Our Coaches

The eAssist Dental Coaching Network brings together the best coaches and consultants in the world

Dental Coaching Leaders

Our team of highly experienced Dental Coaches & Consultants are standing by and ready to serve your practice! Get to know our team below.
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Lois Banta is the Chief Consulting Officer for eAssist Dental Solutions. Lois has over 45 years of dental experience and is a renowned national and international speaker. Lois has a specialty in all practice management systems and enjoys assisting clients improve their bottom line, decrease stress and achieve the best results. In 2021, Lois received the prestigious Gordon J. Christensen Lecturer Recognition award, presented at the annual Chicago Dental Society 2021 Conference.

Lois Banta

Chief Consulting
Officer

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Katie Diamond has been in the dental field her entire life. She grew up in her father’s dental practice, and eventually went on to manage it. For almost 30 years Katie has assisted dentists on the business of dentistry. As a business coach, she customizes her programs to what her clients want and need. She develops foundational systems & protocols, supports the business team, and perfects the patient experience.

Katie Diamond

Dental Coaching Institute Consultant

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Francheska Diaz is the founder and owner of Relevant Dental Solutions, a dental practice management consulting firm that focuses on front office systems, team building, and communication. With over 15 years of front office experience, Francheska is an expert on managing a profitable practice while delivering exceptional patient care experience. She has received practice management training with Management Experts, Inc (MGE) and is a member of the Speaking Consulting Network.

Francheska Diaz

Dental Coaching Institute Consultant

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Jen Harvey was a senior consultant for Sally McKenzie for many years before opening her own consulting firm for over 25 years ago. Jen utilizes her vast knowledge in dental practice management to help numerous dental practices all over the country improve patient management, leadership, and practice cash flow. With thorough analysis and implementation of systems, Jen has a proven track record that delivers effective and measurable outcomes.

Jen Harvey

Dental Coaching Institute Consultant

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Trish Jorgensen has more than 35 years of experience working in the dental industry. Trish was the Office Administrator for a highly productive dental practice for 30 years. In 2014, Trish decided to take her skills and experiences to benefit practices all over the country. Her knowledge and leadership produce great results that lead to increased profitability, collections, cohesion amongst team members, team building, reduced overhead, patient retention, and much more.

Trish Jorgensen

Dental Coaching Institute Consultant

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Bonnie Malterer is also known as Dentalpie.com. All the right ingredients make a successful pie. Likewise, all the right strategies create a successful dental practice. Her no-nonsense approach is to coach dental teams on evidence-based strategies (aka “recipes”) for success based on her experience which includes being a University Dental Clinic Manager, a Consultant with Mercer Advisors (Spear Education), and a Patient Billing & Insurance Success Consultant with eAssist Dental Solutions.

Bonnie Malterer

Dental Coaching Institute Consultant

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Penny Reed is a dental business coach who specializes in leadership, case presentation, and developing coaches within DSO’s, multi-group practices, and solo practices. She is also a Certified Behavioral Consultant through the Institute of Motivational Living. Penny is the author of the books Growing Your Dental Business and Persuade with a Case Acceptance Story. In addition, she serves on the eAssist Dental Solutions team as the Chief Strategy Officer for eAssist Dental Solutions.

Penny Reed

Dental Coaching Institute Consultant

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Dentistry has been a passion of Lindsay’s for over 22 years. She started in the dental field as a hygiene coordinator and then continued on as a dental practice management specialist and consultant. With Lindsay’s clinical and administrative experience, she brings valuable insight and understanding to your dental team. Lindsay looks forward to being a support and coach to your dental team, investing in your practice, creating leaders, and producing long term results.

Lindsay Salazar

Dental Coaching Institute Consultant

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Tiffany Maly is a strategic intervention life coach, business consultant, and recovering awkward person. By connecting fellow humans to themselves and others she helps her clients strengthen relationships and create innovative solutions that bridge the gap and cultivate a life of purpose. Tiffany is the author of Little Miss Ava, a Robbins-Madanes trained Strategic Interventionist, Fellow of the American Association of Dental Office Managers, member of the AADOM Speaker/Consultant Alliance and the Speaking Consulting Network.

Tiffany Maly

Dental Coaching Institute Consultant

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Dr. Shelburne is an honor graduate from Virginia Commonwealth University’s Dental School. In March 2008 he was convicted of healthcare fraud, racketeering and money laundering and spent 19 months in Federal Prison and 2 months in a halfway house. Dr. Shelburne is a nationally known speaker/writer/consultant and an American Dental Association Subject Matter Expert who openly shares his mistakes, what he learned as a result, and how to avoid those career ending errors.

Dr. Roy Shelburne

Dental Coaching Institute Consultant